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Kingsbridge Harbour

Kingsbridge Harbour

At Mill Street we are a small, dedicated team of dental professionals whose goal is to provide excellent quality dental care in Kingsbridge combined with the latest technology and techniques in a relaxed and inviting environment.

Our aim to make the whole process of dental treatment as stress free as possible. This starts when booking; we want to give you an appointment that is convenient for you. It continues when you arrive and are met by a friendly smile and then by having all your treatment options thoroughly discussed. This allows us to provide the best treatment plan for each patient.

At Mill Street, we have created a practice that is light, bright and informal and we hope you will feel relaxed and in safe hands, choosing us to be your dentist in Kingsbridge, Devon.

We always welcome your thoughts, so if you have any comments and suggestions please speak to one of our staff. 


Re-opening and Caring Safely for All

Dear Patient  

UPDATE 1/11/2020

We would like to reassure our patients that we are open and plan to remain open during the lockdown that was announced on 31st October 2020, in line with advice from the government and the British Dental Association (BDA).

We will continue to follow the strict and robust protocols that we have in place to ensure that we are able to treat you safely.

We understand that some of our patients may need or wish to postpone their appointments, please contact the practice by phone if this is the case. But we wanted to let you know that we are open and ready to help with both routine and urgent care in an environment that is safe for our patients and staff.

We will continue to monitor the government advice and update as necessary.

Due to the ongoing health crisis the treatments you are offered may be different to those you received before, depending on staff and equipment available. It will take some time before services return to what you previously experienced as normal. Please be patient.  

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.  

Infection control has always been a top priority for our practice and you may have seen this during your visits to our surgery. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.  

For the time being please do not call into the practice, if you need to contact us please use the telephone.  

Our practice follows infection control guidelines made by the governing bodies. We are up-to-date on new guidance that has been issued. We do this to make sure that our infection control procedures are current and adhere to recommendations.   You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • We have invested in air extraction systems these change the air in the surgeries in under two minutes, this makes it as safe as possible for both yourselves and the staff.
  • Our practice will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again at your appointment.
  • We have hand sanitiser that we will ask you to use when you enter the practice. You will also find some in the reception area and other places in the practice for you to use as needed
  • We no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

How you can help:

  • With the exception of children and patients with careers, patients should come alone
  • A distance of at least 2 meters should be observed if another patient is present in the dental practice
  • Payment should be made by card where possible
  • Staff will not shake your hand
  • If you show symptoms following appointment booking, you should contact the practice by phone
  • Please do not arrive early to the practice. If necessary, you should wait outside the practice
  • Please do not arrive without an appointment
  • Patients should come wearing a mask if possible or be prepared to wear one

Sincerely, The Mill Street Team